What are the next steps if you want to be coached by me?

I spend a lot of time answering inquiries about my coaching services, usually with more or less the same questions. Therefore I attempt here to summarize the most usual answers that I provide to these questions.

Where have you been trained as a coach?
What is your academic and professional background?

You'll find (almost) everything on my Linkedin profile.

What kinds of clients do you coach, and in which format?

I coach specifically these target groups:

• Expatriate executives or diplomats (individual coaching / group coaching / teleclass programs).
• The accompanying spouses of expats or diplomats (group coaching / teleclass programs). Please note that I provide individual coaching to a trailing spouse only if he/she is an expat executive or an entrepreneur.
  
• Multicultural teams, who can also be virtual teams at the same time.
  
• International entrepreneurs / solopreneurs / infopreneurs - mostly in the various areas of information and knowledge transfer: coaches, trainers, writers, speakers, therapists, etc. The coaching takes place in the form of individual coaching. Teleclass programs and coaching groups will be launched in 2009.
  

Please note that I don't coach persons who don't belong to these categories, but I can sometimes provide a referral to another coach.

You can find information about my coaching groups and teleclass programs on every specific blog. The list of all my blogs can be found at the bottom of every blog, like this one.

Can you send names and contact information of clients and explain on which projects or in which areas you are coaching them, or which results they achieved thanks to the coaching?

Absolutely not!

First of all, I take the ethics in my profession extremely seriously. Therefore I never provide the names and contact information of my clients to anybody for whatever reason. This applies to current and past clients alike. I never talk to anybody either about the individual projects or issues that my clients deal with through my coaching, as they are alsmost always very personal or business sensitive ones. I never do any exception with these ethical principles - otherwise it wouldn't deserve to be called ethics.

Coaching is a very individual process and a coach can be a good fit for one person and not for another one, or for a person dealing with an issue in which the coach is not specialized or knowledgeable enough. On the other hand, I also choose my clients. For example, I don't accept clients whom I consider as not coachable, who deal with issues that are of a therapeutic kind, or who have unrealistic expectations. That is why I request that potentiel clients have 3 individual coaching sessions with me before we sign a coaching contract together (see below). These 3 sessions gives also the potential client the opportunity to test if they like my coaching.

In order to be "coachable", you must be able to set up your own mind as a self-sufficient human being, recognize and accept your own feelings fully, and deal accordingly. This is also another reason why I don't provide the names of my clients. I want to work only with people who don't need external advice to act and move forward.

Coaching is about finding your own solutions, not copying what other people do.

Anyway, as I only want to work with satisfied clients, any client who wants to cancel a coaching or teleclass subscription can do this anytime (see below).

In which languages does the coaching take place?

I totally trilingual French / English / German. I coach my clients mostly in English or French, but I am glad about any new client in German!

Do you provide free coaching sessions or free interviews?

Absolutely not, for many reasons:

• I don't need to prove that I am a good coach, as my clients and partners confirm this everyday.
• My time is very valuable and I am not interested in spending it with people who cannot afford individual coaching (they can participate in my group programs anyway) or who are not motivated enough to pay for 1, 2 or 3 individual sessions first.
• I provide a lot of added value already in the first individual coaching sessions.
• I am not desperate to find new individual clients. I want only very few individual clients - but only extremely motivated and competent ones. The rest of my business is focussed on the creation of group programs, e-learning and ebooks.
  
• People who want to get acquainted with me as a coach can read all my 18 blogs and websites and subscribe to my newsletters.
• If, after that, they want to experience my coaching "live", they can participate in my free teleconferences, my coaching groups or my teleclass programs.
  

But if I want to test your individual coaching, what can I do?

It is normal for potential clients to want to test my coaching and if they feel that I am a good fit for them.

At the same time, I select my clients and choose to work only with those who are extremely competent and highly motivated, as I want to work only with people who have the potential to achieve outstanding and long-lasting results quickly.

For all these reasons, I ask the interested persons to subscribe to one invidual coaching session, using the "Buy Now" button on the right of each blog. If both parties, the client and I, are interested in continuing to work together after this initial session, I ask the potential client to subscribe to 2 further individual sessions. At the end of the 3rd session, I'll propose a contract to the person or not, and this person will be free to sign up or not. It is a bidirectional testing process.

Another way to get acquainted with me as a coach, and as an expert in expatriation, intercultural communication and the various aspects of entrepreneurship and marketing, you have the possibility to participate in my teleclasses (for free or for a fee) and coaching groups first.

In the future, as the number of my teleclasses, coaching groups and e-learning programs will grow, I intend not to accept individual clients any more who haven't taken at least one of my group programs first.

How does the coaching take place?

The individual coaching takes place through the telephone, the Internet and an exchange of emails and electronic documents (assessments, questionnaires, ebooks, articles, and various other resources).

The client can choose between the coaching with a webcam, which is particularly useful for people who are very visual or kinesthesic (feelings oriented), and the coaching through a teleconference bridge, which allows to record all the sessions. The clients receives the recordings in MP3 quality a few hours after the session, without any additional cost. This is particularly useful for auditory people, or for clients with very challenging issues (for ex. entrepreneurs), who want to hear the sessions again in order to get all the "juice" out of the sessions.

Coaching is not about quick fixes, but a way to achieve deep and long-lasting results, even if the first positive results usually appear within the first weeks. Therefore I can accept only clients who, from the beginning, are willing to invest in at least 6 to 12 months of coaching. The coaching contract is on a subscription basis and not limited in time. The client and the coach can cancel any time though (see below).

What does the coaching cost?

I provide a few 1-hour teleclasses or "Ask the Expat Coach" teleconferences for free. They are announced on my blogs.

Group coaching and teleclass programs are usually paid on a monthly subscription basis. The fees are always announced together with the program.

The fees for the initial individual sessions can be checked by clicking on the "Buy Now" button on the right side of the relevant blog. They are higher for entrepreneur (see my Expat Entrepreneurs blog).

Individual coaching above the 3 initial sessions is paid on a subcription basis. The monthly fees can be seen by clicking once on the "Payment Plan" button on the right side of each blog.

The fees for the coaching of entrepreneurs are higher than my fees for expatriates and diplomats. It can be found on my Expat Entrepreneurs blog.

Please don't subscribe to a payment plan for individual long-term coaching before the end of the 3rd initial session and before we have agreed upon a contract together!!!

All the coaching fees are paid exclusively per credit card on Paypal, which is a totally secured, international payment system. Paypal also manages the monthly payments on a subscription basis.

Please note that different conditions apply to the coaching for corporations (coaching of expatriates and multicultural virtual teams).

Can I cancel before the end once I signed up a coaching contract, or subscribed to a group coaching or teleclass program?

Absolutely, because I want to work exclusively with extremely motivated and highly satisfied clients anyway. You can cancel your coaching subscription on PayPal anytime. Please note that if you recently paid for a month in advance, I'll provide the remaining paid sessions if you want them. Otherwise, they cannot be reimbursed.

This cancelling policy applies not only to invididual coaching subscriptions, but also to teleclass or group coaching programs.

I am eager to start individual coaching with you as soon as possible. I have read everything above. Now, what are the next steps?

If you belong to the target categories of clients that I mentioned, the next step is to subscribe to your first initial test session using the 'Buy Now" button on the relevant blog.

I also ask test clients to send, prior to the initial session, an email to me answering these questions:

• What are the 3 main goals that you want to reach within the next 1 or 2 years, or the 3 key areas of your life that you are currently trying to develop or improve? If you have more than 3, please choose the 3 that would make the most difference in your life or in your business once you have reached a positive outcome.
• Which steps or actions are you already undertaking in order to achieve these results?
  
• In which areas or for which specific steps (among the above) are you stuck or do you think you need my coaching most urgently?
• Once you have reached these 3 main goals or objectives, or improved these 3 areas, which difference will it make in your life or business? What will you see, how will you feel, what will you do?
  

Please send your résumé, links to your websites or blogs, and an electronic picture, together with your answers to these questions.

Please note that this article applies to invididual clients, not to organizations or corporations who want to hire me as a coach.